Top marks for Zurich Airport
Zurich Airport belongs to the world’s leading airports and receives various awards each year for its customer service excellence and its high-quality standards.
ACI-ASQ Award
Every year, the international umbrella organisation ACI (Airports Council International) awards the highest possible award for airport operators within the framework of ASQ (Airport Service Quality). With over 340 participating airports in 85 countries worldwide, the ASQ survey has become the leading benchmark for passenger satisfaction.
Year | Rank |
2022 | No. 1 in Europe in the category „25-40 million passengers“ |
2021 | No. 1 in Europe in the category „25-40 million passengers“ |
2020 | No. 1 in Europe in the category „25-40 million passengers“ |
2019 | No. 1 in Europe in the category „25-40 million passengers“ |
2018 | No. 1 in Europe in the category „25-40 million passengers“ |
2017 | No. 3 in Europe |
2016 | No. 3 in Europe |
2015 | No. 2 in Europe |
2014 | No. 5 in Europe |
2013 | No. 2 in Europe |
2013 | No. 5 in the world in the category „15-25 million passengers“ |
2012 | No. 5 in Europe |
2011 | No. 4 in Europe |
2010 | No. 3 in Europe |
2009 | No. 2 in Europe |
2008 | No. 1 in Europe |
2008 | No. 2 in the world in the category „15-25 million passengers“ |
2007 | No. 2 in Europe |
2007 | No. 3 in the world in the category „15-25 million passengers“ |
2006 | No. 1 in Europe |
2005 | No. 2 in Europe |
World Travel Award
Founded in 1993, the company is judged by an international jury of hotel and industry experts, mainly from the World Travel and Tourism Council, who award prizes. The awards are presented on an international level in a variety of categories. The categories include hotels, airports, airlines, travel agencies and car rental companies.
Skytrax Award
Skytrax is a British management consultancy that has been conducting surveys on the subjective quality of international airlines and airports worldwide since 1990. Based on the results of those surveys Skytrax presents the awards.