Shape aviation –Trainee program Aviation

The Aviation division coordinates all work for safe, high-quality and efficient flight operations. This includes all services for travelers on departure, arrival and transfer, the coordination of stand allocation and taxi traffic management as well as safety and security. This area includes the Ground Operation and Flight Operations departments.

The Ground Operations department is responsible for aviation ground handling and building infrastructure planning and development at Zurich Airport.

Main tasks Ground Operations:

• Management of operational infrastructures such as stands, gates, security controls, check-in desks, baggage sorting and baggage claim belts
• Cooperation and monitoring of the quality of ground handling companies (check-in, gate and apron handling processes, de-icing), cantonal police (border and security control), airlines, customs, skyguide and internal services
• Creation of flight plan forecasts, needs assessment and allocation of resources (security control personnel, check-in desks, etc.) as well as the development of utilization concepts (stands, gates, etc.)

The Flight Operations department ensures safe, punctual and customer-oriented flight operations. The Flight OPS Analytics team uses data-based capacity and process analyzes of flight operations to create the basis for performance management and its tasks in the area of process optimization and the development of measures. Together they strive for a sustainable airside development of the airport and support the goals of the Flight Operations department.

Main tasks Flight OPS Analytics / Performance Management:

• Ensuring efficient and customer-oriented flight and apron operations
• Ongoing optimisation of flight operations processes for stable and punctual flight operations
• Further development of the control capability by implementig new flight operations processes and systems 

• You develop and extend methods, data models and tools for planning, controlling and optimizing flight and passenger operations
• You deal with the topic of machine learning, take the first steps in it or apply your existing know-how directly
• Using shiny apps, markdown reports or tableau dashboards, you visualize your results and make them available to our stakeholders in digital form
• You create well-founded analyzes to answer individual questions and present them to cross-company committees using meaningful presentations and reports
• You provide support in research and development projects, coordinate performance and capacity-related projects and take on the management of sub-projects

• Aviation inspires you! You have successfully completed your master's or bachelor's degree in aviation, business engineering, data science, industrial engineering or a related field of study with a quantitative focus.
• Statistical data analysis, machine learning and programming languages such as R, Python or SQL are among your main skills. Ideally you have experience in R Shiny and R Markdown.
• You would like to answer networked questions analytically and gain insights into fields of activity in the aviation industry.
• You are a convincing personality with a high level of initiative and have the ability to communicate and present in a target group-oriented manner.
• Your verbal and written communication in German and English is at a very good level.