Check-in 1 –Renewal of baggage conveyors

The baggage carousels at Check-in 1 at Zurich Airport have reached the end of their useful life and need to be replaced. In a first step, the 23 carousels at the northern end of Check-in 1 have been replaced between the end of October 2023 and March 2024. During the winter timetable 2024/25 the carousels at the southern end of the hall will be replaced.

The work will take place during the winter timetable as passenger volumes are lower during this period. The counter areas will be separated by partition walls. Noise and dust will be reduced to a minimum.

For passengers of the following airlines the check-in process will be conducted in other areas during the winter timetable 2024/25:

Swiss, Lufthansa, Edelweiss Air, AEGEAN, Austrian Airlines, Brussels Airlines oder Croatia Airlines

Check-in for First, HON, Senator, Star Gold, Business guests and frequent travellers will take place in Check-in 1, North. You will find an additional Business Class counter in Check-in 3.

Economy and Premium Economy passengers should please use the counters in Check-in 3. 

The check-in for PRM, AVIR and UMNR for all flight classes will take place in Check-in 1, North.

Same-day ticket office: A same-day ticket office is available from 10:00 until 18:00 in Check-in 3. (Abbildung).

Vueling or easyJet

The check-in for all passengers takes place in Check-in 2 (row 5).

Overview

Bulky items

The bulky items desk in Check-in 1 will be staffed during operating hours. From 13 December 2024, the bulky baggage counter in Check-in 3 will also be open.

PRM Pick-Up Point (PuP) 

The PRM Pick-Up Point in Check-in 1 next to the callbox will be staffed between 07:00 and 12:00.

Measures

In order to minimise the impact on passengers, extensive measures have been agreed with Swiss and Swissport including additional staff and amended routes and communication. We would like to thank you for your understanding regarding these necessary temporary changes.