AOP –Airport Operations Plan

The AOP aims to achieve the following objectives:

• Providing a comprehensive overview of the current and forecasted operational situation, through the visualization of aircraft, passenger, and baggage data.
• Early detection of deviations through insight into relevant data to make appropriate decisions, such as optimized infrastructure and personnel planning
• Supporting short-term optimization of tactical planning to enhance strategic planning.
• Increasing punctuality and passenger satisfaction in operations.

Agile development of the AOP

The AOP was not launched as a finished product but is constantly being developed and enhanced with new features. This ongoing refinement process allows various operational stakeholders to actively contribute to shaping the AOP.

Access to the AOP

If you have already received an e-mail for registration, you can log in with your company's general login details (e-mail) using the following link:

• AOP.ZRH.ch

If you do not yet have access to the AOP yet, you can apply for access as follows:

FZAG employees: FZAG employees can request access via the IAM (Omada Identity Cloud) order portal.

Helvetic Airways employees: Helvetic Airways employees who work at Zurich Airport already have access to the AOP and can log in with their Helvetic login (Microsoft login). If you have any problems, please contact the Helvetic Online Support Center:

• support.helvetic.com

Swissport & Checkport employees: Swissport and Checkport employees who work at Zurich Airport already have access to the AOP and can log in with their Swissport or Checkport login (Microsoft login). If you have any problems, please contact the Swissport-Helpdesk:

• global.it.helpdesk@swissport.com
• +41 22 567 58 55

Skyguide employees: Skyguide employees working for Zurich Airport can request access at the following e-mail address:

• aop-zrh@skyguide.ch

Employees of other companies: You can request access below using your business e-mail address.

• Apply for access