PRM Assistance Service
Passengers with reduced mobility
Services for passengers with reduced mobility at Zurich Airport. In order to make use of the assistance, please announce your demand when booking your flight, latest 48 hours prior to the scheduled departure time, to your travel agency or to your airline. Zurich Airport offers assistance to disabled passengers and passengers with reduced mobility on their way at the airport. The service is provided by our service provider Goldair AAS Assistance AG and is available free of charge to all passengers with reduced mobility. Goldair AAS Assistance AG will guide and help you from the venue at the airport up to the aircraft door or/and from the aircraft door to the baggage area and also help you go thru all necessary checks. Goldair AAS Assistance AG also takes care of your special needs, such as the transport of your wheelchair or the appropriate handling of your assistance.