When are you entitled to reclaim it?
If you are leaving Switzerland, you can reclaim the VAT on goods you purchased in Switzerland in certain circumstances. For a VAT refund, the following criteria must be fulfilled:
- Your permanent residence is outside Switzerland
- The goods were purchased in Switzerland (and you have the receipts)
- You have an export permit (ask for this at the time of purchase)
- The value of the goods exceeds CHF 300 per day and sales outlet
- Validation by Swiss Customs takes place within 90 days of purchase
Please always export your purchases in your hand baggage whenever possible – this will simplify the refund procedure.
How does ist work?
Purchases in the hand baggage
- Check in as normal and pass through the security check.
- After the security check, go to customs and present your receipts. You will receive a stamp for the goods that you purchased in Switzerland.
- You will receive the refund from Global Blue or Travelex in cash or onto your credit card.
Purchases in the checked-in baggage
- Check in first and tell the check-in staff that there are goods in your baggage for which you would like to reclaim VAT.
- Take your baggage to customs in Check-in 1 (public area) and present your receipts. You will receive a stamp for the goods that you purchased in Switzerland.
- The customs officials will take care of your checked baggage. You may now proceed through the security check.
- You will receive the refund from Global Blue or Travelex in cash or onto your credit card.